Automatic Error Tracking on TtaKkaa, No External Tools
Before a technical problem reaches a store owner as a complaint, the TtaKkaa team wants to already know about it and be working on it. That's why TtaKkaa built an internal error-tracking system instead of relying on external tools like Sentry or scattered Telegram alerts.
The problem with external tools
External error-tracking tools need subscriptions, send your app's data to a third-party company's servers, and can be slow or complicated when you have several apps (cashier, kitchen, customer, driver), each needing separate setup.
How the internal system works
TtaKkaa built an error-tracking system inside the platform itself, running across every app (cashier, kitchen, customer app, driver app, dashboards):
- Any unexpected error is logged automatically the moment it happens.
- The error is sent to the server with enough detail for the TtaKkaa team to understand the cause without needing to reproduce it themselves.
- If the device was offline when the error happened, it's logged locally and sent once the connection returns.
- No data is sent to an external tool — everything stays inside TtaKkaa's own infrastructure.
Why this matters to a store owner
In many cases, the TtaKkaa team catches and fixes a problem before the store owner even notices it or needs to open a support ticket. This reduces how often an owner needs to contact support over a simple technical issue.
Tied to instant updates
When the TtaKkaa team catches an issue through this tracking system, they can often fix it and deliver it to the cashier and kitchen apps instantly, without waiting for app store approval, which speeds up the fix cycle significantly.
The numbers, honestly
TtaKkaa isn't claiming the system is perfect with zero errors ever — any software has bugs. What's changed is that catching a problem is far faster now, and happens from inside the system, not from customer complaints.
If you want to know more about TtaKkaa's updates
Read our latest TtaKkaa cashier release notes and see how fixes and improvements keep reaching your shop continuously.
Escrito por The TtaKkaa team
con el equipo Ttakka
Prueba Ttakka en tu negocio
Inicia una prueba gratuita y mira la caja Ttakka funcionando el mismo día.
Probar gratisPreguntas frecuentes
Does this error tracking mean my data is sent to a third-party company?
No. The system is built inside TtaKkaa itself, so no data is sent to an external tool like Sentry or a public Telegram channel, which reduces privacy risk.
Does the cashier report errors even while working offline?
Yes, the cashier logs the error locally and reports it to the system once the connection returns, the same way it does with invoices.
Does this slow down the app or the cashier?
No, error tracking happens in the background without affecting the speed of the screen the owner or cashier is using.