Guide: How to Turn on Loyalty Points on TtaKkaa Step by Step

This guide is for a shop owner turning on loyalty points for the first time on their TtaKkaa catalog.

Step 1: Open loyalty settings

From the dashboard, go to the "Loyalty & Tax" page, and find the "Points Program" section.

Step 2: Turn on points and set the rate

Turn on the option, and set how many points get added per currency unit spent on the invoice. You can start with a simple rate and adjust it later based on how customers respond.

Step 3: Try the first invoice

Go to the cashier and ring up a sale for a customer registered with their phone number. You'll find points added to their account automatically once the invoice is confirmed.

Step 4: Turn on welcome and birthday bonuses (optional)

From the same page, you can turn on a welcome bonus for new customers and an annual birthday bonus, with no extra effort after the first setup.

Step 5: Check the points balance

From the customer's profile in the dashboard, you can see their current points balance and the history of every addition or reversal.

Common mistakes

The most common mistake is forgetting to link the customer to a correct phone number at the sale, which means points never get calculated for them. Always make sure the cashier enters the customer's number before confirming the invoice.

Next step

If you want to add a welcome and birthday bonus in detail, read the welcome bonus setup guide, or see the story of a shop already using this system.